Puerto Plata Vacation Packages

Resort needs some repairs to be 4*+ Good reception especially with Juan. Also toilets need to be more functional allowing use of toilet paper to be flushed putting it in waste basket isn’t sanitary. Mattress on pull out couch needs to be changed, also linen for the couch should be available in room. Shower isn’t functional to high and therefor sprays out of shower area. Chairs on balcony could be more comfortable.

The room was great! Very clean and spacious. Most people in our group of 9 got sick. Not sure if from food or drinks… if you’re a nonmember, you do not have access to any of the nicer amenities. The resort layout is confusing, not very easy to navigate by walking.

Honest review. This review is based on my own experience and in what I like. Hotel is very organized and clean everywhere, the staff is well trained and super kind with guests. Easy parking. Is not overcrowded. Looks like the perfect hotel. Only bad things are, little or no entertainment, only one restaurant open during lunch and breakfast with not a lot of options. Desserts are awful, no ice cream anywhere, oh and the all inclusive drink is just a weird probably housemade alcohol, if you want name brand (even cheap ones) you have to either purchase a vip pass but this drinks are only available in ONE bar all the other ones don’t have these drinks which then is a little useless and inconvenient for the customer. Another option would be to buy the bottle which is like 2x the price of outside. All in all I have been to various all inclusive and I would recommend going somewhere else if you have the money to pay for this one you’ll have enough to pay for another one with better experience, entertainment and availability of food and deserts.

My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return.

I was shocked by all of the lower reviews. Everything was amazing. The staff and entertainment was so much fun. The food was pretty good there was so many option so there was always something to like. We went to the steak house AMAZING!!! would definitely recommend to anyone!